Shipping policy

SHIPPING POLICY

Effective Date: August 18, 2026
Last Updated: August 18, 2026

Thank you for shopping with Cannoneer Apparel.

Because many of our products are made to order through our print-on-demand fulfillment partners, orders require time for production before they are shipped. This Shipping Policy explains how orders are processed, shipped, and delivered.

Please review this policy before placing an order.

PROCESSING TIME

Orders are typically processed, produced, and shipped within 7 to 14 days after the order is placed.

Processing time includes the time required to:

  • Receive and process your order;

  • Prepare the product for production;

  • Manufacture and print the product;

  • Package the product; and

  • Transfer the completed order to the shipping carrier.

Processing times are estimates and are not guaranteed.

During holidays, sales events, periods of unusually high order volume, supply shortages, or other circumstances outside our reasonable control, processing may take longer than the estimated timeframe.

Because our products are made to order, production generally begins after your order has been successfully submitted and payment has been processed.

DELIVERY TIMES

After your order has completed production and has been handed to the shipping carrier, estimated delivery times are:

Domestic — United States:
Approximately 2 to 5 business days after shipment

Delivery estimates do not include the 7–14 day processing and production period.

For example, an order may take approximately 9 to 19 business days total from the date of purchase to delivery under normal circumstances.

These timeframes are estimates only and are not guaranteed.

SHIPPING CARRIERS

Orders may be shipped using third-party carriers selected by our fulfillment partners.

The carrier used may vary based on:

  • Destination;

  • Product;

  • Production facility;

  • Package size;

  • Service availability; and

  • Other fulfillment considerations.

Once an order has been shipped, tracking information may be provided when available.

TRACKING INFORMATION

When tracking information is available, it may be sent to the email address provided during checkout.

Tracking information may take some time to become active after an order is transferred to the carrier.

Once tracking indicates that a package has been accepted by the carrier, shipping and delivery are generally controlled by the carrier.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your address before submitting your order.

Cannoneer Apparel is not responsible for delays, failed deliveries, returned packages, or additional shipping charges caused by:

  • Incorrect addresses;

  • Incomplete addresses;

  • Missing apartment or unit numbers;

  • Incorrect ZIP codes;

  • Incorrect recipient information; or

  • Other information entered incorrectly by the customer.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply if the order can be reshipped.

MULTIPLE PRODUCTS IN ONE ORDER

If you purchase multiple products in the same order, your items may be produced at different facilities and may arrive in separate packages.

You may therefore receive multiple tracking numbers or separate deliveries for a single order.

This does not necessarily mean that an item is missing.

SHIPPING DELAYS

Cannoneer Apparel makes reasonable efforts to process and ship orders within the estimated timeframes listed above.

However, delays may occur due to circumstances outside our reasonable control, including:

  • Shipping carrier delays;

  • Manufacturing delays;

  • High order volumes;

  • Severe weather;

  • Natural disasters;

  • Holidays;

  • Transportation interruptions;

  • Customs processing;

  • Supply shortages;

  • Production facility issues;

  • Government actions;

  • Labor disruptions;

  • Technical problems; or

  • Other unforeseen circumstances.

Cannoneer Apparel does not guarantee delivery by a specific date unless expressly stated otherwise.

Printify's policies also recognize that carrier delays and other events outside the merchant's control can affect delivery timelines.

LOST OR MISSING PACKAGES

If tracking information indicates that a package has been delivered but you cannot locate it, please first check:

  • Your mailbox or delivery area;

  • Your front door or other delivery locations;

  • With household members;

  • With neighbors; and

  • With the shipping carrier.

You should also contact the applicable carrier using the tracking information provided.

If you are unable to locate the package, contact Cannoneer Apparel at:

cannoneerapparel@gmail.com

We will review the situation and determine what assistance may be available.

DAMAGED PACKAGES OR PRODUCTS

If your order arrives damaged, defective, or materially incorrect, please contact us at cannoneerapparel@gmail.com as soon as possible.

Please include:

  • Your order number;

  • A description of the issue; and

  • Clear photographs of the product and packaging.

For qualifying issues, we may provide a replacement, reprint, refund, or other appropriate resolution in accordance with our Refund & Return Policy and applicable fulfillment-provider requirements.

Eligible product issues generally need to be reported within 30 days of delivery.

INTERNATIONAL SHIPPING

Cannoneer Apparel may offer international shipping on selected products or to selected destinations.

International shipping availability, costs, and delivery times may vary by destination and product.

Customers receiving international shipments may be responsible for:

  • Customs duties;

  • Import taxes;

  • Brokerage fees;

  • VAT or similar taxes;

  • Government charges; and

  • Other destination-country fees.

These charges are generally the responsibility of the customer unless otherwise stated at checkout.

Cannoneer Apparel does not control customs processing times or customs decisions.

SHIPPING COSTS

Shipping charges, when applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Destination;

  • Product;

  • Quantity;

  • Package size;

  • Shipping method;

  • Promotional offers; and

  • Other fulfillment considerations.

Any free-shipping promotion will be subject to the specific terms displayed for that promotion.

ADDRESS CHANGES

If you need to change your shipping address after placing an order, contact us immediately at:

cannoneerapparel@gmail.com

Because our products are made to order, an address change may not be possible once production or fulfillment has started.

We cannot guarantee that an address change request will be successful.

ORDER CANCELLATIONS

Because products may enter production shortly after purchase, cancellation requests should be submitted as soon as possible.

Contact:

cannoneerapparel@gmail.com

Once production has begun, we may be unable to cancel the order.

Please see our Refund & Return Policy for additional information regarding cancellations and refunds.

SHIPPING AND REFUND POLICY

Shipping delays alone do not automatically qualify an order for a refund.

Refunds, replacements, or reprints for damaged, defective, or incorrect products are handled under our Refund & Return Policy.

Nothing in this Shipping Policy limits consumer rights that cannot legally be excluded.

CONTACT US

If you have questions regarding shipping, tracking, delivery, or an order that has not arrived, please contact:

Cannoneer Apparel
Email: cannoneerapparel@gmail.com

Please include your order number whenever possible.

Cannoneer Apparel
Shipping Policy
Effective Date: August 18, 2026
Last Updated: August 18, 2026

Estimated Processing: 7–14 days
Estimated U.S. Delivery: 2–5 business days after shipment